Landscaping contractors are using SmartTask’s award-winning employee scheduling and workforce management solution to better coordinate and monitor their landscaping teams. They are typically adopting the system for proof of attendance, rota planning, holiday management, Payroll and customer billing calculation. This enables these forward thinking the companies to dramatically improve productivity and staff engagement, while enhancing their business development capabilities.
“We are saving huge amounts of time by moving away from a paper-based office and this has enabled us to focus on winning more business,” explained a Business Development Manager from one of our clients. ““Effectively managing staff rotas and considering employee welfare is not the only reason digital technology is part of our wider business strategy. We recognised the need for fully integrated systems across the business to give us a competitive edge.”
SmartTask’s proof of attendance capabilities has enabled them to have full visibility of how customers are being serviced. Sophisticated call taking software effectively captures and records working hours, with workers booking on and off shifts by calling from a designated landline at each customer site and inputting their unique PIN number. Alternatively, they are able to confirm attendance on some customer contracts using the MySmartTask smartphone app.
Meanwhile, the SmartTask roster engine helps them to streamline their planning and scheduling processes by creating rosters for multiple customer locations based on the known availability and preferences of the workforce. This replaces old and outdated manual planning systems, reducing the time and administrative resources required. It has also allows rosters to be automatically communicated to a smartphone via MySmartTask, so the workforce can have immediate access to their individual work schedule.
“Having been extremely impressed with the presentation at a recent FM show (Excel London) we decided to further review the services that Smarttask provide. Following a number of pre contract meetings we decided to proceed with the services in which Smarttask offer to further enhance our company’s software/administration. In the short period of time (3 months) we have been in contract with Smarttask we have been extremely impressed with the software itself and most importantly the personnel of Smarttask who have gone above and beyond to ensure our journey runs smooth and successfully.” – Katie Jones, Contracts Co-Ordinator, Scotscape Group Ltd.
Tel: 01494 444044